The Customer Magazine 1|2010
Need to Get Users Excited About Software
Following its new mantra of solutions with instant value, SAP is transforming itself to be faster and more customer-oriented. SAP Spectrum talks with Jim Hagemann Snabe to find out how the company aims to achieve this.
Touching Lives With Technology
Some of the people who work the phones for Deutsche Post DHL’s human resources hotline are blind. Along with special resources for the visually impaired, they use the SAP ERP Human Capital Management solution to carry out their daily tasks.
Grabbing the Tiger by the Tail
The financial crisis, the drive toward internationalization, and SAP Enterprise Support services were three topics weighing heavily on the minds of SAP user companies in Japan last year.
Question of the Week
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(picture: grasundsterne)
19.03.2010
A Practical Approach to GRC
The term “GRC” has been applied to such a wide array of governance, risk and compliance issues that the term carries no commonly accepted definition around the world. SAP.info tries to shed some light.
17.03.2010
Growth in a Changing World
Around 400 attendees from the SAP Users Group Middle East & North Africa (SUG-MENA) have assembled in Manama, the capital of the Kingdom of Bahrain, for 50 sessions and a full three-day agenda. SAP.info is on location to report where SAP customers in the Persian Gulf are feeling the pinch.
15.03.2010
Fast Food
To get a grip on its 200 sales orders a day, its 5,000 products, and its 20 commercial trucks, the Stuttgart, Germany-based wholesaler for poultry, game, and frozen food Kurt Ullrich uses the SAP Business One application.
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12.03.2010
CeBIT 2010: Partners and Products
From SAP NetWeaver Business Client 3.0 to Feature Pack 2.5 for SAP Business ByDesign, CeBIT attendees had the chance to try out the new software SAP announced at the trade show at the stands of itelligence, Steeb, and other SAP partners. The SAP.info editorial team made the rounds to bring you this report.
11.03.2010
Hand in Glove
With heavy snowfalls sometimes paralyzing the Canadian city of Montréal during the long winter months, it’s essential that the Métro and buses run as efficiently as possible. To ensure just that, the city’s public transit system turned to SAP.
10.03.2010
Our Services Untangled
The explosion of the Internet, of wireless networks, and the rise in broadband capacity has transformed how we connect to the world. New and innovative services can be delivered anytime, anywhere.. New SAP software enables providers to charge and bill for all these new services.
10.03.2010
CeBIT 2010: SAP in Everyday Life
From civil protection and product piracy through development aid, at CeBIT SAP revealed scenarios in which intelligent software can be deployed today or in the near future. SAP.info was in Hanover to report on the most interesting projects.
09.03.2010
SAP on the Move: World Tour 2010
SAP really is globetrotting with its World Tour 2010, which covers four continents, 50 countries, and 70 cities. Just in time for CeBIT, SAP called by the German city of Hanover and provided a forum for customers, partners, and prospects.
04.03.2010
Open Letter to SAP Customers
Bill McDermott and Jim Hagemann Snabe explain the changes in the company’s leadership, their strategy and agenda, and how they want to “set SAP on a better course.”
03.03.2010
CeBIT IT Fair, Part II: Highlights 2010
On our second tour of CeBIT, we touch on water-cooled data centers, plastic simulation of business processes, 3D Web sites, and offerings that bring SAP functionality to iPhone.
