The Customer Magazine 1|2010
Need to Get Users Excited About Software
Following its new mantra of solutions with instant value, SAP is transforming itself to be faster and more customer-oriented. SAP Spectrum talks with Jim Hagemann Snabe to find out how the company aims to achieve this.
Touching Lives With Technology
Some of the people who work the phones for Deutsche Post DHL’s human resources hotline are blind. Along with special resources for the visually impaired, they use the SAP ERP Human Capital Management solution to carry out their daily tasks.
Grabbing the Tiger by the Tail
The financial crisis, the drive toward internationalization, and SAP Enterprise Support services were three topics weighing heavily on the minds of SAP user companies in Japan last year.
26.02.2009
Automated Monitoring of SAP NetWeaver Landscapes
SAP consulting outfit REALTECH provides a software package that enables companies to automatically monitor their SAP NetWeaver landscapes. The Tuning Pack for SAP Solution Manager reliably closes gaps in system monitoring.
With enhanced standard monitoring functions, the Tuning Pack for SAP Solution Manager ensures that SAP software operates efficiently. Users benefit from the newly added automatic functions for SAP Solution Manager:
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- Built-in filter mechanisms protect the system from floods of messages, should an error occur.
- Data is gathered and messages are filtered directly at source in the SAP application, thus keeping system load to a minimum.
- A direct link to the CCMS (Computing Center Management System, a set of tools for monitoring SAP system environments) means that data can be accessed in real time – and immediately included in alert scenarios.
- Automated routine checks and message processing simplify the analysis of any issues that may arise, ultimately easing the way to a solution.
- Implementation is straightforward: The distribution wizard ensures that the monitoring packs can be easily transported to the relevant IT systems.
REALTECH
SAP consulting company REALTECH concentrates on software products for early error detection and develops tools to standardize, generate, and monitor the interfaces between SAP applications and other systems.
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