Think Big, Start Small, Scale Fast

Shaver knows that tangible metrics will continue to drive change. That’s why Joy Global’s Global Business Solutions (GBS), department leverages the company’s entire IT footprint to enable incremental productivity enhancements around areas such as “discipline to process”, “business health” and “manufacturing excellence”. Data is entered by an employee doing their normal job in many cases. A production control person must update the service jobs to do their capacity planning. This same data is used to show “health” of the entire job. Digital signage throughout Joy Global’s facilities display the health of these areas in red, yellow, or green status according to how the region, plant, or work cell is performing in the very near future.

“Our employees are embracing the operational excellence initiatives that provide our lean environment methodology,” said Shaver.

While Shaver values his partnership with SAP, believing it has helped Joy Global transform from a good manufacturer to a great one, he still abides by a valuable lesson learned deep underground to help guide his vision for the company: discipline to process.

“When miles underground in a hazardous environment, the operator, roof bolter, electrician, or section boss all must do their part of the process – or the light of day will not be seen again.”

Joy Global considers the broader interests of society by taking responsibility for the impact of its company’s activities. Learn more about its views on Social Responsibility.

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