The Customer Magazine 1|2010

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Need to Get Users Excited About Software
Following its new mantra of solutions with instant value, SAP is transforming itself to be faster and more customer-oriented. SAP Spectrum talks with Jim Hagemann Snabe to find out how the company aims to achieve this.
Touching Lives With Technology
Some of the people who work the phones for Deutsche Post DHL’s human resources hotline are blind. Along with special resources for the visually impaired, they use the SAP ERP Human Capital Management solution to carry out their daily tasks.
Grabbing the Tiger by the Tail
The financial crisis, the drive toward internationalization, and SAP Enterprise Support services were three topics weighing heavily on the minds of SAP user companies in Japan last year.

Most Wanted Articles

04.12.2008

E-Learning Products in the Asia Pacific Japan Region

In response to increased demand for its consultants in the Asia Pacific Japan region, SAP is supporting the training of IT employees with enhanced and cost-effective e-learning products.

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The online training courses from SAP Education include live access to SAP training systems and help desk support. Compared to the on-site courses SAP Instructor-Led Trainings, they can cost up to 70 percent less. With these cost savings, companies can advance their employees’ skills and stay innovative, even when times are tough.

SAP Education: E-learning Program

In India, SAP Education’s e-learning program began in 2007. Since then, it has awarded more than 4,000 certifications. The program’s success rate is higher than 75 percent, making it even more effective than on-site courses. The current program includes:

Access to e-learning content and interactive course material: text, audio, video, snapshots of business processes, simulations, exercises, and evaluations
Access to SAP systems, enabling practical exercises and demos in real time directly within SAP systems
Help desk support from instructors during courses by means of Web-based chat, discussion forums, and voice-over-IP conversations

The e-learning courses are part of SAP’s certification program. They cover financial accounting, controlling, human resources, procurement, order processing, planning and production, business process integration, ABAP programming, SAP Business All-in-One, and SAP Business One.

“We want to expand our SAP team significantly by the end of the year, which is why we’re looking for a high-quality but still economical training program that will offer our consultants internationally recognized certification,” says Saify Burhani, head of SAP business at Atos Origin India. His company opted for the SAP Education training program. “The courses help us achieve quick wins while saving on travel and the cost of missed opportunities,” Burhani says.

SAP Education’s online courses are available in Singapore, Malaysia, Thailand, the Philippines, Indonesia, India, Pakistan, China, and Australia. Starting 2009, they will roll out to Europe, North Africa, Latin America, and the Middle East.