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The Customer Magazine   1|2010

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23.06.2009

FAST-Chemicals Ensures Growth at ADPO

By: Stefan Nicola

Streamlining the entire supply chain 

In 1999, ADPO decided to merge its systems into one. Delaware helped ADPO implement their SAP Business All-in-One solution with special features that serve as the basis for the FAST-Chemicals solution. ADPO streamlined with this new solution its order processing flow, warehouse management and invoicing, and optimized customer orientation and complaint handling.

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“It really helped us make our entire supply chain function more efficiently,” Meeus says.

FAST-Chemicals provides a unique platform to optimize processes in the domains of

  • sales forecasting;
  • customer orientation and collaboration;
  • production planning and quality;
  • maintenance.

Examples of these processes include new sales channels, customer products, high info demand and government regulations. The solution delivers continuity, long-term functional fit, is compliant with the latest chemical industry requirements and is the next step to a professional IT environment with the lowest total cost of ownership.

Some outstanding features of FAST-Chemicals were first implemented at ADPO. One was the introduction of a real-time container monitoring system:

The company used to rely on paper-based reporting to track the movements of its stored containers – a method that was time-consuming, error-prone and easy to manipulate. “We really needed a real-time system,” Meeus says.

In 2001, the company installed Radio Frequency terminals into its forklifts to track the containers. The system has a direct connection to SAP NetWeaver Business Warehouse, and is immediately updated when a container gets a new location.

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