The Customer Magazine 1|2010
Need to Get Users Excited About Software
Following its new mantra of solutions with instant value, SAP is transforming itself to be faster and more customer-oriented. SAP Spectrum talks with Jim Hagemann Snabe to find out how the company aims to achieve this.
Touching Lives With Technology
Some of the people who work the phones for Deutsche Post DHL’s human resources hotline are blind. Along with special resources for the visually impaired, they use the SAP ERP Human Capital Management solution to carry out their daily tasks.
Grabbing the Tiger by the Tail
The financial crisis, the drive toward internationalization, and SAP Enterprise Support services were three topics weighing heavily on the minds of SAP user companies in Japan last year.
23.06.2009
FAST-Chemicals Ensures Growth at ADPO
By: Stefan Nicola
Innovative add-ons open the warehouse to customers
Another feature is the SAP NetWeaver Portal, a component of the SAP NetWeaver technology platform that hands ADPO’s customers real-time access to the company’s warehouse data. By logging into the ADPO website, customers can check if their products are still in stock, or if they have already been shipped. Specific reports with regards to stock levels, stock movements, operations, invoice details and order status can be consulted.
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Implemented in 2003, the SAP NetWeaver Portal according to Meeus “works very well and is used widely”, as it significantly reduces paperwork, thus saving time and money in the process.
In addition, FAST-Chemicals comes with a full set of support documents to help employees get the maximum out of the solution. Documents include:
- business blueprints, describing the best practice business model;
- training materials, with detailed guidelines and print-screens;
- test scenarios, allowing integrated tests of your process flows;
- project management tools and templates.
FAST-Chemicals at a glance
FAST-Chemicals covers all major logistic and financial processes in the chemical industry, complemented with sector-specific processes, such as:
- bulk and packed product flows
- intercompany sales and buying flows, and toll manufacturing flow
- production versions and recipe management
- batch management with full tracking and tracing functionality
- quality management during reception, production and delivery
- preventive and corrective maintenance
- transport planning and purchasing
- profitability analysis of products and customers
- active ingredients
- compliance to ADR, IMDG, IATA dangerous goods regulations
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