In today’s global world of business, where production, IT and development are internationally organized and where local branches can help to tap into new markets, the management of business processes is becoming more and more complex. Such a global orientation presents enormous challenges for an enterprises’ accounting. When documents are circulated internationally, different time zones and legal requirements abroad must be considered and language barriers overcome. Efficient IT solutions help to remedy these challenges. Following the successful launch of :psinova:InvoiceCenter for automated invoice processing in the German-speaking world, the globally operating health care group is about to roll out the SAP-integrated solution for its corporate accounting worldwide. The group is already processing international large scale six digit invoices electronically. The solution will be rolled out for more international offices, and the processing volume within the system is expected to continue increasing across all time zones. 

Fresenius, a globally operating health care group with 130,000 employees, provides in its four decentralized divisions products and services for hospitals, dialysis centers and outpatient medical care. The IT processes of the entire group are largely coordinated by the Fresenius Netcare GmbH, a subsidiary headquartered in Bad Homburg, where the corporate head office is located, too. With more than 400 employees in 40 locations, Fresenius Netcare GmbH helps to optimize business processes for national and international clients of the group. “All our corporate business processes are coordinated via SAP. In the broadest sense, we are responsible for everything related to SAP,” explains Monika Heymann, project manager with Fresenius Netcare, the company’s range of activities.

Outdated: invoices sent by internal mail

Heymann explains how it all started: “Whenever several employees had to approve a paper-based invoice, such an invoice was circulated through all involved departments via internal mail.  This often resulted in considerable delays, for example, in the case of illness or holidays. The approval processes and substitution rules were unclear, which led to delays and additional costs.” This situation made an SAP-integrated solution necessary to speed up these processes and provide a clearer overview and more transparency. What was important: The application was to use the existing SAP infrastructure without replicating the business logic or storing redundant data outside of the SAP system. Furthermore, the solution had to be suitable for international distribution. 

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