The Customer Magazine 1|2010
Need to Get Users Excited About Software
Following its new mantra of solutions with instant value, SAP is transforming itself to be faster and more customer-oriented. SAP Spectrum talks with Jim Hagemann Snabe to find out how the company aims to achieve this.
Touching Lives With Technology
Some of the people who work the phones for Deutsche Post DHL’s human resources hotline are blind. Along with special resources for the visually impaired, they use the SAP ERP Human Capital Management solution to carry out their daily tasks.
Grabbing the Tiger by the Tail
The financial crisis, the drive toward internationalization, and SAP Enterprise Support services were three topics weighing heavily on the minds of SAP user companies in Japan last year.
Question of the Week
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Open Source
Software based on the concept of software developers coming together to build a virtual community and solving a common problem by developing working software. A key rule of the Open Source model is that everyone has the right to change the source code as long as they make the changes available to the community. The constant exchange of ideas and solutions within the community leads to stable and reliable software. Successful development projects under the Open Source model include Linux – a free operating system supported by SAP.
