Bringing Quality to a Fast-Paced Market

As SAP extends its reach into the Chinese market, competition is heating up for partner firms doing business in the region. Beijing Neusoft Huiju Information Technology Co., Ltd, already an established player and SAP partner, has become one of the leading domestic companies providing specialized ERP consulting services to Chinese enterprises across multiple industries. Founded in 2007 as a subsidiary of the Neusoft Group, China’s largest IT solutions and services provider, Neusoft Huiju is headquartered in Beijing and now has more than 350 employees.

Yang Wang, senior project manager at Neusoft Huiju, provides insight into the market when he says, “Now SAP business is moving very fast in China and competition is intense. You can see a lot of new partners in the market every year.”

Wang also notes the unique demands of doing business in China, adding, “On the other hand, Chinese customers request more. They ask for better solutions to fit their business with lower costs and shorter implementation cycles.”

Why Focus on Quality

Given the current rapid development in the market, Neusoft Huiju knows that it is important to enhance quality processes both in the bid cycle and the delivery cycle to improve customer satisfaction and expand its business. That’s why the firm joined the SAP Active Quality Management (AQM) partner program, offered by the SAP Partner Service Delivery – Partner Quality Hub. By working closely with SAP through the program, Neusoft Huiju successfully achieved SAP’s AQM partner accreditation earlier this year as recognition for its ongoing commitment to quality management.

The SAP AQM program fits well with the business ambitions of Neusoft Huiju, as one of the requirements of this program is for the partner organization to establish a robust quality framework by creating a detailed annual quality plan. At the beginning of this program, Neusoft Huiju set up an internal AQM project team, which was led by the technical director and staffed by a senior project manager as a full-time position to run the program actively. Within Neusoft Huiju, the AQM program had very high visibility across all lines of business and received strong support in terms of resources and authorizations. 

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