Third Wave Business Systems, an SAP Business One Gold Partner, can be proud of the success of its recent implementation project for AT Conference, a leading provider of audio and web conferencing services. Not only did Third Wave meet the scheduled September 1 go-live date for the Business One 8.81 implementation, it also brought the project in 40% under budget – an accomplishment that gets the notice of even the most hard-boiled IT professionals.

Luck? Not hardly. Third Wave, based in New Jersey, joined SAP’s Active Quality Management (AQM) partner quality accreditation program earlier this year. Since then, it has put to good use the tools and resources supplied by SAP to bring a quality management focus to its implementation projects. As a participant in the AQM partner quality program, Third Wave has been able to showcase its dedication to quality standards through the Third Wave Quality Plan and rigorous quality documentation that highlights standard checks carried out before, during, and after all customer projects. These aspects provide a framework for implementations that is designed to ensure project delivery success and improve customer satisfaction.

“Third Wave has seen improvements in their quality procedures and also across their project management,” says Mark Breznak, COO of Third Wave, in reference to the effectiveness of the new quality measures gained from the SAP AQM partner program. He adds that Third Wave “has received direct customer feedback from their customer AT Conference, attributing the success of the project to the quality approach used. This contribution led to a highly successful implementation that came in 40% under budget.”