May 03, 2012 // By: Jacqueline Prause
In the short time that Powercor has been using Afaria from SAP to manage its field devices, the Australian electricity distribution company has rapidly expanded the number of devices under management from 50 to 500 and added new business processes that enable it to effectively coordinate its field crews.
Powercor is already planning to expand its mobile program even further. Confident that Afaria can support its business strategy, Alan King, Manager, Field Mobile Applications at Powercor, says, “Afaria gives us consistency and ensures we have a truly mobile workforce. The Field Mobile Applications team is confident that all devices are up-to-date and reliable.”
Based in Melbourne, Powercor owns and manages the poles, wires, and equipment that deliver electricity to 1.1 million customers throughout central and western Victoria. The company’s top priority is to provide a stable and reliable electricity network that is free of disruption.
To support its crews in the field, Powercor has equipped them with ruggedized Motorola MC 75 and MC 75a mobile devices. These devices are critically important to the company’s smart meter roll-out program, asset inspection, and faults management processes. (To learn more, watch a recent video about how Powercor uses SAP’s Afaria).
Powercor selected Afaria, a mobile device management program, to ensure that data is stored and transmitted securely on its field devices. Decisive factors in Powercor’s selection of Afaria were that it conformed to the company’s security requirements as well as its practical requirements for managing an on-the-go workforce.