The Customer Magazine 1|2010
Need to Get Users Excited About Software
Following its new mantra of solutions with instant value, SAP is transforming itself to be faster and more customer-oriented. SAP Spectrum talks with Jim Hagemann Snabe to find out how the company aims to achieve this.
Touching Lives With Technology
Some of the people who work the phones for Deutsche Post DHL’s human resources hotline are blind. Along with special resources for the visually impaired, they use the SAP ERP Human Capital Management solution to carry out their daily tasks.
Grabbing the Tiger by the Tail
The financial crisis, the drive toward internationalization, and SAP Enterprise Support services were three topics weighing heavily on the minds of SAP user companies in Japan last year.
11.09.2006
SAP Successfully Passed Full QMS Audit
In December 2005, Pharmaceuticals Validation Group conducted a full QMS Audit of SAP software – with no critical findings.
Focussing on mySAP ERP, SAP NetWeaver Exchange Infrastructure and SAP Solution Manager, the questionnaire comprised 409 questions. 14 auditors and 25 SAP auditees have been involved during this 5 day software vendor audit.
The PVG-SAP is an interest group for the pharmaceuticals industry and medical-equipment vendors which aims to:
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- make constructive and progressive contributions toward the further development of quality assurance measures and qualification of SAP software, based on mutual understanding between group members and SAP AG
- bundle requirements in the pharmaceuticals industry and forward them to SAP AG
- use mutual information exchange to develop procedures and sample documents for a systematic validation process
- devise functions and processes to promote standardization
- contribute toward cutting the validation costs of SAP applications in our own companies and
- develop a mutual understanding between the software vendor SAP and health authorities
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