SAP SPECTRUM December 2009
Customer magazine
Joining Forces
One for all? Once, perhaps. But times have changed. Real innovation is no longer driven by individual companies working under their own steam. Today, collaboration is the name of the game – and pooling ideas is the key to achieving new successes.
The Customer President
As president of Adobe Japan, Garrett Ilg experienced firsthand how SAP brought his business greater margins. Convinced, he took over the top spot at SAP Japan in September 2008, a day after the Lehman Brothers collapse. One year later and undeterred by prolonged crises, Ilg is determined to do for customers what SAP has done for his previous employer.
Miners with Market Mindset
PT Timah, the world’s second largest tin producer, has been progressively implementing SAP software, from its back office to its core processes. The solutions have enabled an attitudinal shift in the company, from production selling to demand filling. The result is greater profitability.
11.09.2006
SAP Successfully Passed Full QMS Audit
In December 2005, Pharmaceuticals Validation Group conducted a full QMS Audit of SAP software – with no critical findings.
Focussing on mySAP ERP, SAP NetWeaver Exchange Infrastructure and SAP Solution Manager, the questionnaire comprised 409 questions. 14 auditors and 25 SAP auditees have been involved during this 5 day software vendor audit.
The PVG-SAP is an interest group for the pharmaceuticals industry and medical-equipment vendors which aims to:
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- make constructive and progressive contributions toward the further development of quality assurance measures and qualification of SAP software, based on mutual understanding between group members and SAP AG
- bundle requirements in the pharmaceuticals industry and forward them to SAP AG
- use mutual information exchange to develop procedures and sample documents for a systematic validation process
- devise functions and processes to promote standardization
- contribute toward cutting the validation costs of SAP applications in our own companies and
- develop a mutual understanding between the software vendor SAP and health authorities
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