January 05, 2010 // By: Frank Völkel // IT Business Trends 2010
It’s a situation familiar to many companies: A business process accumulates ever increasing amounts of data, which is archived in databases. This makes it harder and harder for employees to maintain an overview in a particular context; see our related article, “Hidden Treasures: Turning Data into Graphics”.
Also high in demand are analytical tools and corresponding configurable models meant to increase the relevance of data for decision-making. Selecting a data record, users can display various graphical presentations and alternative results and scenarios. Unlike conventional analysis models based exclusively on CRM and ERP data, these tools should – assuming correct interpretation – even offer a glimpse of the future. Be sure to check out our corresponding article on optimizing datasets.