For IT administrators and programmers whose job it is to implement and look after SAP systems, SAP Solution Manager is probably the most important tool. SAP Solution Manager is an SAP offering to maintain SAP solutions. It provides support during the implementation of SAP software, as well as with testing, monitoring, and administering IT systems.

SAP Solution Manager serves as an administration platform for the entire SAP solution portfolio and contains management tools for design, testing, configuration, implementation, monitoring, and operations. Administrators can set up automated processes that will help them to keep the software up-to-date and to monitor the system landscape’s security configurations. What’s more, SAP Solution Manager contains road maps for implementation and upgrade projects, plus various templates for business processes.

SAP Solution Manager comprises the following functions:

• Upgrade management
• Landscape transformation
• Maintenance management
• Business process operations: KPIs, benchmarks
• Technical operations: monitoring, alerting
• Solution documentation
• Solution implementation
• Template management
• Test management
• IT service management
• Change control management

SAP Solution Manager is highly popular among customers. As Dr. Matthias Melich, director of service solution management at SAP, explained during the press conference at the recent SAP-IBIS Conference, some 800 SAP Solution Manager systems are currently live throughout the world. Together with the German-speaking SAP user group DSAG, SAP organizes an info day about SAP Solution Manager once a quarter.