16.10.2009
Business application software is being implemented in many areas of industry and the public sector, not least by SAP partners SALT Solutions, itelligence, and UC4. SAP.info reports on this week’s latest developments at partners and customers.
09.12.2008
The competition is tough and the customers are experts: Companies that want to sell medicines to pharmacies require strong and original sales strategies. The consumer healthcare products division of Boehringer Ingelheim Pharma GmbH & Co. KG enhanced its SAP Customer Relationship Management (SAP CRM) application with additional campaign and event management applications to gain an overview of all of its marketing activities and measure their success.
30.05.2007
Pharmaceuticals manufacturer Boehringer Ingelheim uses the SAP NetWeaver Portal component to combine previously isolated information using a uniform interface. Authorized employees have access to key performance indicators and reports on IT projects and building management at the touch of a button. And role-based self-services bring many HR functions directly to the workforce.
12.12.2005
Increasingly stringent official requirements and the global nature of sales channels mean there is a growing need for more efficient complaints handling processes. With this in mind, pharmaceuticals company Boehringer Ingelheim has implemented a global complaint management system based on SAP R/3 which enables globally standardized processing of technical product complaints.