[ Articles with keyword 'support' ]
Schwarz Resigns, Oswald New COO
11.02.2010
More management changes at SAP: BusinessObjects CEO John Schwarz resigns, Gerhard Oswald replaces Erwin Gunst as COO. Peter Lorenz named Corporate Officer.
Improving Customer Satisfaction
03.02.2010
Kazuo Mitsui is in charge of Influence Activities on the board of the Japan SAP Users’ Group (JSUG). He talks about cooperation with the SAP Japan Customer Satisfaction Improvement Team and how they have been able to establish an open dialog between SAP and customers.
E-health – mixing IT with healthcare
28.01.2010
Healthcare is a dynamic sector, experiencing rapid change across the globe. Hospitals are facing cost pressure, and at the same time patients are expecting more services. John Papandrea, head of Healthcare at SAP, talks about what that means for the IT industry.
Living Up to Customers’ Expectations
27.01.2010
SAP.info spoke with Tim Noble, Managing Director of SAP United Kingdom and Ireland, about the economic crisis, what customers want and want to do, and what comprises his vision for SAP UKI.
SAP Partner News 3/2010
24.01.2010
Business application software is being implemented in many areas of industry and the public sector, not least by SAP partners ReadSoft, WMD and All for One Midmarket. SAP.info reports on this week’s latest developments.
EHP: Keeping SAP Up to Date
22.01.2010
What is an Enhancement Package and what advantages do they offer over traditional upgrades? Update SAP ERP 6.0 or upgrade SAP R/3? SAP.info establishes clarity in the complex world of software versions.
Switching from Excel to Business One
19.01.2010
Since the start of 2009, Vision Lasertechnik has been using the ERP application SAP Business One. variatec BX enhances the standard version in the areas required for managing manufacturing processes.
“Enhancement Packages Deliver the Innovations”
07.01.2010
SAP introduced SAP Business Suite 7 at the beginning of the year. Continuing with its innovation strategy, SAP will extend the enhancement package concept to the entire SAP Business Suite. We spoke with Martin Riedel, head of SAP’s Global Upgrade Office, about the latest developments and benefits.
Software for the Midmarket Part 3: SAP Business ByDesign
07.12.2009
What’s unique about the SAP Business ByDesign solution? What functions does it have and how much can companies expect to pay? Read on for the details in part three of software for the midmarket.
Communication is Key for JSUG
01.12.2009
Yutaka Yasunaga is chairman of the Japan SAP Users’ Group (JSUG). SAP.info asked him about SAP Enterprise Support and the main concerns of users in Japan.
