[ Articles with keyword 'team' ]
Open Letter to SAP Customers
04.03.2010
Bill McDermott and Jim Hagemann Snabe explain the changes in the company’s leadership, their strategy and agenda, and how they want to “set SAP on a better course.”
Improving Customer Satisfaction
03.02.2010
Kazuo Mitsui is in charge of Influence Activities on the board of the Japan SAP Users’ Group (JSUG). He talks about cooperation with the SAP Japan Customer Satisfaction Improvement Team and how they have been able to establish an open dialog between SAP and customers.
Changing Names
11.01.2010
As president of Adobe Japan, Garrett Ilg experienced firsthand how SAP brought his business greater margins. Convinced, he took over the top spot at SAP Japan in September 2008.
Sticking to the Rules
03.12.2009
BearingPoint meets compliance and governance requirements for audits with SAP BusinessObjects Access Control.
Taking Care of Healthcare
01.12.2009
Quality healthcare is complex, requiring skilled professionals, highly sophisticated equipment, and a daunting array of drugs and supplies. To compound the situation, it must all be supported by meticulous record keeping, intricate workflows, and deft administrative processes.
Communication is Key for JSUG
01.12.2009
Yutaka Yasunaga is chairman of the Japan SAP Users’ Group (JSUG). SAP.info asked him about SAP Enterprise Support and the main concerns of users in Japan.
Expensive cars – high expectations
27.11.2009
How do you satisfy Porsche customers? They don’t just want to feel like the king. The German car manufacturer has developed a new concept for CRM.
Volkswagen’s SRM Road Map 2011
16.11.2009
Volkswagen manages procurement using the SAP Supplier Relationship Management application (SAP SRM 7.0). The system is being implemented step-by-step at 61 locations, with suppliers submitting their quotations online. The project is slated for completion by 2011.
iPhone or BlackBerry – Comparing the Future of CRM
13.10.2009
The iPhone and the BlackBerry communicate through servers with CRM applications or databases. At the CRM-expo 2009 in Nuremberg, Germany, Sybase demonstrated its solution for mobile customer relationship management, revealing fast access to SAP CRM as well as good graphics display.
1 Watt Performance, 0.3 Watt Cooling
07.10.2009
T-Systems and Intel have joined forces and opened a test data center in the German city of Munich, where they are shaping the data center of the future – DataCenter 2020.
